What Are Measurables?

A Measurable is a quantifiable metric tracked by a person, team, or organization to assess performance. Measurables form Scorecards teams use to monitor performance across time.

Often, your Scorecard will mix leading and lagging indicators of success. Lagging indicators tell us about what's already happened — like revenue generated or goods sold. Leading indicators help us see a wider picture — like activity at the top of your sales funnel.

Our tool provides Scorecards for each of your teams to document and track their most important Measurables. Learn more about organizing your Scorecards here.

Video Overview of the Scorecard Tool

Adding Measurables to Your Team's Scorecard

There are two ways to populate your team's Scorecard with Measurables:

1. Creating brand Measurables.
2. Adding Measurables already created by your organization.

Creating New Measurables

1. Click Scorecard from the left navigation.
2. Select a team from the dropdown.
3. Choose a Scorecard (Weekly, Trailing, Monthly, Quarterly, or Annual).
4. Click the plus sign.
5. Click Create and Add a New Measurable.
6. Enter the title and other information.
7. Click Save.

 

📖 Read this article to learn more about smart Measurables.

 

 

Editing or Changing Measurables

While editing Measurables, all changes are saved automatically.

To edit an existing Measurable

1. Click Scorecard from the left navigation.
2. Select a team from the dropdown.
3. Click on the Measurable you wish to edit.
4. Change any of the following details:
   1. Title
   2. Description
   3. Unit of measurement
   4. Goal information
   5. Measurable owner and their Seat
   6. Make it smart

Maintaining Your Measurables

All licensed users can be assigned (own) Measurables and input data for any of their team's Measurables. You can input scores for your Measurables from the My 90 page or the Scorecard tool page. Your My 90 workspace shows all the Measurables you own across every team. 

To add scores in My 90

1. Click My 90 from the left navigation.
2. Scroll to the Scorecard section.
3. Type in your scores to the corresponding Measurable and reporting period cell.
4. Click the Period Interval dropdown to access your Trailing, Monthly, Quarterly, and Annual Scorecards.

To enter scores using the Scorecard tool

1. Click Scorecard from the left navigation.
2. Choose a team from the Team dropdown.
   1. Click a Scorecard tab to switch off the Weekly Scorecard.
3. Locate the Measurable.
4. Type the score in the reporting period cell.

Adding Notes to a Measurable's Entry

All licensed users can add notes to Measurables. Having notes available to provide extra context for a Measurable’s progress over time helps save time in meetings by having documentation readily available.

To add a note to a Measurable

1. Click Scorecard from the left navigation.
2. Choose your team from the dropdown.
3. Choose a Scorecard (Weekly, Trailing, Monthly, Quarterly, or Annual).
4. Click the magnifying glass on the top left of an individual cell on a Measurable’s row.
5. Write your notes.
6. Click Save.

Customizing a Measurable's Goal for One Reporting Period

You can create a custom goal on a Measurable. Similar to forecasting, custom goals allow users to account for absences, holidays, and other exceptions.

To customize a Measurable's goal for a single reporting period:

1. Click Scorecard from the left navigation.
2. Choose a team from the Team dropdown.
3. Click the magnifying glass in the top left corner of a Measurable's reporting period cell.
4. Write a custom goal or add a note.
5. Click Save.

Goal Forecasting

A common example is to account for Managee vacations. If Sarah, who is responsible for authoring articles, is going to be out for two weeks in May, you can create a forecast of 0 new articles with a note of "Out of Office." This keeps Sarah's Measurable Scorecard on track and accurate during her vacation. Once the two weeks are up, her goal automatically goes back to the set number of articles per week.

Creating a Goal Forecast

You must have Manager or higher-level permissions to create or edit a Goal Forecast. We recommend filling in the Notes section of a forecast so you can see why the goal was changed from its normal Scorecard.

1. Click Scorecard from the left navigation.
2. Choose a team from the Team dropdown.
3. Click the Graph icon from the filters bar.
4. Click a reporting period on a Measurable's row.
5. Click the paper icon to add a note.
6. Click anywhere else on the screen or tap the enter key on your keyboard to save.
7. Once the forecast is added, it automatically displays on the Scorecard.

Removing Measurables

There are two ways to remove a Measurable from a Scorecard. 

• Permanently delete a Measurable
• Remove a Measurable from a single Scorecard

Frequently Asked Questions (FAQs)

What about OKRs, or how can I use a Scorecard to monitor my OKRs?

Objectives and Key Results (OKR) is a popular framework for focusing resources on completing specific goals. Our users can capture their OKRs as Rocks or goals in their team's Vision and turn several of the listed key results into KPIs to monitor on their Scorecard.

For example, if you're projecting an incoming growth and hiring period, you may want to ensure your onboarding process is effective, so you could have a version of the following OKR: 

Objective: We will improve our onboarding process by the end of the quarter.
Key Results: 

• Conduct stay interviews with existing team members.
• Create Seat-specific onboarding checklists.
• Obtain above 90% completion rates on onboarding checklists.

All three of these key results can be turned into Measurables. Here's an example of a Measurable from the first key result:

1. Stay Interviews
   1. Description: Complete a stay interview with each team member to inform new onboarding processes. Our goal is to conduct five interviews each week throughout the quarter.
   2. Unit: Number
   3. Goal: 5
   4. Goal orientation: Greater than or equal to goal