Reporting, Analytics, and Data Visualization in Ninety

Where to evaluate your company's data in Ninety.

Written by Tommy Mains

Updated at March 5th, 2025

What Happened to Dash?

We have deprecated our initial data visualization tool, Dash. We're actively replicating and improving Dash's functionality in our updated tools, like Insights and Scorecard. Use these tools to view reporting analytics from your teams' and company's data from our most-used tools, including filters and drill-in tables. The tools included are:

  • Data Scorecards
  • Rocks
  • Meetings
  • Issues
  • 1-on-1
  • To-Dos

 

Share Your Thoughts

Do you have recommendations or thoughts about the switch? We'd love to hear from you.

Provide Feedback

 

 

Introduction to Insights

What Is the Insights Tool?

The Insights tool provides valuable visualizations of how your teams use Ninety. Use it to gain insights into how your teams are using Ninety and how effective they are with each tool.

Since each tool represents a discipline of how great organizations are run, you can use this information to help gauge the help of your teams and your organization as a whole.

 

How Insights Into Performance Supports Your Organization

Our Insights tool offers transparency into your teams' performance across several of our platform's tools. Providing you with these dashboards is part of our efforts to make data one of your organization's superpowers. Quality information helps inform quality decisions.

Companies that use data to analyze past decisions, inform current priorities, and predict future performance have made data their superpower. 

When data is leveraged to its fullest ability, it can help companies make sense of where they’ve been and where they’re at, so they can confidently decide where to go next.

From our guide, On Data.

 

How Insights Supports Ninety's Other Tools

The Insights tool pulls data directly from some of our most-used tools on Ninety. Users up and down their company's Org Chart can use this information to make better decisions.

Click through the tabs below to see how Insights supports some of Ninety's other core tools.

Rocks

Completing goals provides the traction your teams need to keep moving toward their long-term initiatives. Rocks are the quarterly goals and projects you and your teams select as the most important things to accomplish in the next 90 days.

The Rocks page in the Insights tool allows you to monitor the performance from all your teams' Rocks and Milestones.

Rocks Insights Article

 
 

Meetings

Teams are often only as effective as their meetings. Following the methodology of a business operating system is an excellent way to improve how your company holds meetings.

The Meetings page in the Insights tool allows you to monitor the ratings from all your teams' meetings.

Meetings Insights Article

 
 

To-Dos

Track your team's To-Dos on a macro scale with the To-Dos Insights page.

To-Dos Insights Article

 
 

Issues

Solving Issues keeps your teams moving. Analyze how effectively your teams are solving high-priority Issues with the Issues page in the Insights tool.

Issues Insights Article

 
 

1-on-1

1-on-1 Discussions play an essential role in developing your team members, growing your culture, and maintaining accountability. Learn more about using our 1-on-1 tool here and click on the 1-on-1 tab from the Insights tool to view aggregated data from your teams.

1-on-1 Insights Article

 
 

 

 

Using the Scorecard Tool

The Scorecard Tool

The Scorecard tool simplifies setting up and managing your team’s Scorecards to keep track of goals on five levels:

  1. Organization-wide
  2. Leadership Team
  3. Departmental
  4. Teams
  5. Individuals

Reviewing the Scorecard tool every week is a critical function of team meetings. 

 

Operating Scorecards According to Your User Role

The Scorecard tool's functionality changes based on each user's role in Ninety. Click here for a basic understanding of user permissions for this tool. 

In short, all licensed users can view and operate their assigned Measurables, while users with Manager or higher level permissions can add Measurables and groups to Scorecards and adjust settings.

 

 

Scorecard Tool Overview

Use the Scorecard tool to organize your team's key metrics into Measurable groups, set targets, and monitor progress with Weekly, Monthly, Quarterly, and Annual Scorecards.

 

What Are Measurables?

A Measurable is a quantifiable metric tracked by a person, team, or organization to assess performance. Measurables form Scorecards that teams use to monitor performance across time. In Ninety, Measurables are interchangeable with key performance indicators (KPIs).

Often, your Scorecard will mix leading and lagging indicators of success. Lagging indicators tell us about what's already happened, like revenue generated or goods sold. Leading indicators, like activity at the top of your sales funnel, help us see a wider picture.

Our tool provides Scorecards for each of your teams to document and track their most important Measurables.

 

Learn more about making data a superpower for your organization with our free On Data Guide.

 

 

How to Navigate the Scorecard Tool in Ninety

The Scorecard tool is where your team tracks its Measurables (the quantifiable metrics that tell you whether your business is on track). 

To open the Scorecard tool, click Scorecard from the left navigation, then select your team from the Team dropdown. Each team in Ninety has four Scorecards — Weekly, Monthly, Quarterly, and Annual — each with its own set of Measurables organized into groups. Use the tabs at the top of the tool to switch between them.

 

Note: Your company may use a different name for this tool. Organizations running on EOS use "Scorecard" by default, but your account's Owners and Admins can customize tool names through Company Settings. If you don't see "Scorecard" in the left navigation, look for the tool name your organization has chosen — it leads to the same place.

 

 

Scorecard filters

The Scorecard tool's filters bar with the Team dropdown, View by dropdown, Date range dropdown, ascending/descending toggle, ellipsis menu, and Go to Measurable Manager button.

The filters bar at the top of the Scorecard tool controls which data you see and how it's displayed. Use these filters to switch teams, change the time period, or adjust how your Measurable data is grouped into columns.

 

Tip: Your filter selections are automatically saved in the page URL. You can bookmark the page or share the link to preserve your current filter configuration.

 

 

Team dropdown

The Team dropdown lets you switch between the Scorecards of different teams you belong to. Many Ninety users are members of multiple teams. Make sure you have the correct team selected before reviewing or entering data.
 

View by dropdown

Use the View by dropdown to choose how your data is grouped into columns: by week, month, quarter, or year. This determines how your Measurable data is displayed without changing the underlying data itself.

  • Week. Display data in individual weekly columns. This is the default for Weekly Scorecards.
  • Month (read-only). Display prorated data aggregated by calendar month.
  • Quarter (read-only). Display prorated data aggregated by calendar quarter.
  • Year (read-only). Display prorated data aggregated by calendar year.

When you select Month, Quarter, or Year views, Ninety dynamically calculates prorated data based on your weekly entries. Weeks that span multiple time periods are automatically split proportionally, so each month, quarter, or year receives accurate, calendar-aligned data. See the Understanding prorated data section below for details.

 

Important: The View by filter changes how your existing Scorecard data is displayed. It does not convert Weekly Measurables into Monthly, Quarterly, or Annual Measurables: those remain separate Scorecards with their own Measurables.

 

 

Date range dropdown

The Date range dropdown controls the time period displayed on your Scorecard. Each Scorecard type has its own default, and you can select any of the following options:

  • Custom. Define a specific start and end date.
  • Last 13 Weeks. View the most recent 13 weeks of data. This is the default for Weekly Scorecards.
  • QTD (Quarter to Date). View data from the beginning of the current quarter to today.
  • YTD (Year to Date). View data from the beginning of the current fiscal year to today.
  • Current Quarter. View data for the entire current quarter, including future weeks.
  • Current Year. View data for the entire current fiscal year, including future weeks.

The date range automatically adjusts based on your View by selection to ensure complete periods are displayed. For example, if you select "View by: Month" and "Date Range: Last 13 Weeks," Ninety fetches enough data to display complete months without cutting off partial periods at the beginning or end.

 

Ascending or descending toggle

The arrow buttons next to the date range control the column order. Click the left arrow to display dates from oldest to newest (ascending), or the right arrow to display dates from newest to oldest (descending), with the most recent period on the left.

 

Accessing the Measurable Manager

The Go to Measurable Manager button is located on the filters bar. Click it to open the Measurable Manager, where Owners, Admins, and Coaches can view, filter, archive, and manage all Measurables across the organization.

 

How rollup data is displayed

Each Measurable controls how its data is aggregated when you use the View by dropdown to switch to a read-only view (Month, Quarter, or Year). The rollup setting determines whether the aggregated value is a total or an average.

The Target section of a Measurable's details panel, with the "Show rollup data as" dropdown showing Average and Total options.

By default, Measurables total their values when viewed in a read-only rollup. Measurables that use a percentage as their target typically need to be changed to the average setting — otherwise a monthly view would show the sum of four weekly percentages, which isn't meaningful.

To change how a Measurable displays its rollup data:

  1. Navigate to the Measurable on your team's Scorecard.
  2. Click the Measurable's title to open its details panel.
  3. Scroll down to the Target section.
  4. Click the Show rollup data as dropdown.
  5. Select Average or Total.

 

Rolling up weekly data

The View by filter lets you analyze your Weekly Scorecard data at different time horizons without creating duplicate Measurables on your Monthly, Quarterly, or Annual Scorecards.

To roll up weekly data:

  1. Select your Weekly Scorecard.
  2. Choose a View by option (Month, Quarter, or Year).
  3. Select your preferred Date range.
  4. Ninety automatically aggregates your weekly data into the selected time period.

When you roll up weekly data, the column headers display clean period labels (such as "Q1," "Q2," "Q3") instead of specific date ranges, making it easier to spot trends over time.

Example: Rolling up a Weekly Scorecard to a quarterly view displays the same aggregated results as viewing a Quarterly Scorecard, providing consistency across different reporting levels.

 

Understanding prorated data for weeks spanning multiple periods

When you switch to Monthly, Quarterly, or Yearly views via the View by dropdown, Ninety automatically handles overlapping weeks across different time periods with prorated calculations.

For weeks that span multiple months, quarters, or years, Ninety proportionally distributes the weekly data based on the number of days in each period.

Example: If a week runs from October 27 to November 2:

  • 5 days fall in October (October 27–31).
  • 2 days fall in November (November 1–2).
  • Ninety assigns 5/7 of that week's data to October.
  • Ninety assigns 2/7 of that week's data to November.

This prorated calculation ensures that monthly, quarterly, and annual totals align with the calendar. You don't need to export data or perform manual calculations. Each time period automatically receives the appropriate share of weekly performance data.

A few things to keep in mind about prorated data:

  • Data is prorated at the weekly level, not at the daily level.
  • The system splits weekly entries proportionally across the relevant time periods.
  • This calculation applies to all Measurables when viewing aggregated data.

 

Saving and sharing Scorecard views

Ninety's Scorecard tool automatically saves your filter selections in the page URL, making it easy to return to specific views or share them with teammates. When you change filters (such as the date range, team, or View by selection), the URL updates automatically.

This means you can:

  • Bookmark specific views. Save frequently used Scorecard filter configurations for quick access.
  • Share filtered views. Send a Scorecard link to teammates with your exact filter selections already applied.
  • Use browser navigation. Use your browser's back and forward buttons to navigate between recent filter selections.
  • Refresh without losing context. Your filter selections persist even after reloading the page.

 

Multiple Scorecards

The Scorecard tool gives each team in Ninety four Scorecards. Each Scorecard (Weekly, Monthly, Quarterly, and Annual) hosts its own set of Measurables, organized into groups.

Measurables cannot be automatically converted into another Scorecard. For example, Weekly Measurables cannot be displayed on the Monthly, Quarterly, or Annual Scorecards.

 

Troubleshooting

Issue: I can't find the Scorecard tool in the left navigation. Solution: The tool is called Scorecard for organizations running on EOS. If your company uses different terminology, the tool may have a different name — check with your Admin or Owner, or look through the tools in the left navigation for the one that displays your team's metrics. Owners and Admins can customize tool names in Company Settings.

 

Issue: I don't see the "Go to Measurable Manager" button. Solution: The Go to Measurable Manager button appears on the Scorecard tool's filters bar. Only Owners, Admins, and Coaches can see it. If your role is Manager, Team Member, or Observer, the button won't appear. For details on what each role can access, see Scorecard Permissions Explained.

 

Issue: My Scorecard shows "No data to show." Solution: This typically means no scores have been entered for the time period you're viewing. Check that you've selected the correct team, the correct Scorecard tab (Weekly, Monthly, Quarterly, or Annual), and a date range that includes periods where data has been entered. If Measurables are listed but all cells are empty, scores haven't been entered yet for those reporting periods.

 

Issue: My totals look wrong in the Monthly or Quarterly view. Solution: When you use the View by dropdown to view weekly data by month or quarter, Ninety prorates data for weeks that span multiple periods. This can cause totals to look slightly different than a simple sum of the weekly numbers. Additionally, check the rollup setting on the affected Measurable — percentage-based Measurables should typically use Average instead of Total. See the How rollup data is displayed section above for steps.

 

Organizing Scorecards with Groups

Organizing Scorecards with Groups

How to Create and Manage Scorecard Groups in Ninety

Scorecard groups let you organize related Measurables (the quantifiable metrics your team tracks each week) into labeled sections on your team's Scorecard. Instead of displaying every Measurable in a single list, groups let you cluster them by team member, by Seat, by goal area, or by any structure that makes sense for your team. The order of your groups also determines how Measurables appear during your team's Level 10 Meeting (L10), so thoughtful organization here pays off during weekly meetings.

Owners, Admins, and Managers can create, rename, reorder, and delete Scorecard groups. Team Members and Observers can view, expand, and collapse groups. Team Members can also reorder Measurables within a group — even Measurables they do not own.

 

Creating a new group

The Scorecard tool's Weekly view for the Education team, showing the New Group button highlighted on the filters bar. The group "Client Metrics" contains five Measurables — Client Calls, Closed Contracts, Total paying customers, Trialing customers, and Total Clients — with columns for Goal, Average, Total, and weekly data for the last 13 weeks. Color-coded cells indicate whether each Measurable is on track (green), off track (red), or approaching its goal (yellow).+

To create a new Measurable group on your team's Scorecard, use the New Group button on the filters bar. Each Scorecard (Weekly, Monthly, Quarterly, and Annual) supports up to 20 groups.

  1. Click Scorecard from the left navigation.
  2. Use the Team dropdown to select the relevant team.
  3. Select the Scorecard tab where you want to add the group (Weekly, Monthly, Quarterly, or Annual).
  4. Click New Group on the filters bar.
  5. Enter a name for the group.
  6. (Optional) Write a description for the group.
  7. Click Save.

Your new group appears as an empty card on the Scorecard. You can then add Measurables to it by creating new ones or adding existing Measurables from your organization.

 

Grouping strategies

There's no single right way to organize groups. It depends on what your team needs to see at a glance during meetings. Common approaches include creating a group for each team member (so each person's Measurables are together), creating a group per Seat on your Accountability Chart, or creating a group for each strategic goal area (for example, Sales, Operations, Finance).

 

Editing a group's name or description

10:46 AMThe group-level ellipsis menu open on the "Client Metrics" group card, showing two options: Edit group details and Delete group. The ellipsis button on the top right of the group card is highlighted.

To edit a Scorecard group's name or description after creating it:

  1. Click the ellipsis (three dots) on the top right of the group's card.
  2. Click Edit group details.
  3. Update the name or description.
  4. Click Save.

 

Deleting a group

The group-level ellipsis menu open on the "Client Metrics" group card, showing two options: Edit group details and Delete group. The Delete group option is highlighted.

To delete a Scorecard group, click the ellipsis on the top right of the group's card, then click Delete group.

 

Warning: Deleting a group removes all Measurables in that group from the Scorecard view. The Measurables themselves are not permanently deleted; they still exist in your organization and retain all their historical data. However, if you don't remember which Measurables were in the group, recovery becomes difficult. Before deleting a group, consider whether you only need to remove a single Measurable instead.

 

 

To recover Measurables after accidentally deleting a group:

  1. Click New Group to create a replacement group.
  2. Click New Measurable at the top right of the new group's card.
  3. Select Add Existing Measurable.
  4. Search for each Measurable by name, check the box, and click Add.

 

All historical data is restored when you add a Measurable back. For detailed recovery steps, see How to Recover a Deleted Group or Measurable in Ninety. If you cannot remember which Measurables were in the deleted group, contact support; the team may be able to identify them from your session history.

 

Deleting a group vs. removing a Measurable 

Deleting groups and removing groups are different actions with different outcomes. Deleting a group removes every Measurable in that group from the Scorecard at once. Removing a single Measurable (by right-clicking it and selecting Remove from group) only removes that one item. If you want to clean up a single duplicate or outdated Measurable, use the remove option.

 

There are several ways to keep your team's Scorecards organized, including creating Measurable groups and reorganizing Measurables.

Previously, you may have divided groups of Measurables with line breaks. Our updated tool automatically moved your Measurables into groups based on how you placed line breaks. With the Combine all groups button, you'll have a one-time option to combine all your Measurables into a single group.

 

 

Reordering groups

The Scorecard-level ellipsis menu open on the filters bar, showing five options: Settings, Edit group order (highlighted), Merge all groups, Export as CSV, and Print PDF.

To change the display order of your Scorecard groups:

  1. Click the ellipsis on the far right of the filters bar (not the ellipsis on a group card).
  2. Click Edit group order.
  3. Click and hold the six-dot icon on the left of a group's row to drag it to a new position.
  4. Click Save.

 

The order you set here carries over to your team's L10 meeting agenda. When your team reviews Measurables during the Scorecard section of a Level 10 Meeting, the groups appear in the same order you've set on the Scorecard. Team leaders should organize groups in the order they want to discuss them during meetings.

 

Reorganizing Measurables within and between groups

You can rearrange Measurables within a group and move them between groups on the same Scorecard.

 

Reordering within a group 

To reorder a Measurable within a group: click and hold the six-dot handle on the far left of a Measurable's row, then drag it to a new position within the same group. All users with at least a Team Member role can reorder Measurables, including Measurables they do not own.

 

Moving a Measurable to a different group 

The right-click context menu open on the "Client Calls" Measurable, showing five options: Set new future Goal, Move to group (highlighted), Create To-Do, Create Issue, and Remove from group.

To move a single Measurable from one group to another on the same Scorecard:

  1. Right-click the Measurable.
  2. Click Move to group from the dropdown.
  3. Select a group from the list.
  4. Click Move.

 

The bulk action workflow for moving a Measurable to a different group: (1) the checkbox next to "Client Calls" is selected, (2) the Select action button appears near the top right of the group card, and (3) the dropdown shows five options — Move to group, Duplicate, Create To-Do, Create Issue, and Remove from group.

You can also move a Measurable without right-clicking:

  1. Click the checkbox to the left of the Measurable.
  2. Click the Select action button near the top right of the group's card.
  3. Click Move to group from the dropdown.
  4. Select a group from the list.
  5. Click Move.

 

Moving multiple Measurables at once

To move several Measurables to a different group in a single action, use the bulk move feature. Select the checkboxes next to multiple Measurables, then choose Move to group from the bulk action bar. For more on bulk operations, see Bulk Actions in the Scorecard Tool.

 

Expanding groups to increase visibility

The "Client Metrics" group expanded on the Scorecard, showing all five Measurables. The expand/collapse diagonal arrow icon on the top right of the group card is highlighted.

To expand a Scorecard group, click the diagonal arrow icon on the group's header. This view is particularly helpful for groups containing more than ten Measurables. Click the arrow icon again to return to the standard view.

Note that the expanded state does not persist across sessions. When you leave the Scorecard and return, all groups default back to their expanded state.

 

Minimizing and reopening Scorecard groups

A Scorecard with two groups — "Client Metrics" (collapsed, highlighted) and "Training Metrics" (expanded, showing three Measurables: Trialing customers, Onboarded Clients, and Customer Satisfaction). The collapse/expand arrow icon is visible on the top right of the Client Metrics group card.

To minimize or collapse a Scorecard group, click the downward caret on the far right of the group's card. This hides the group's Measurables from view, which is useful when reviewing a Scorecard with many groups. Click the upward-facing caret to reveal all its Measurables again.

Note that the minimized state does not persist across sessions.

 

What groups cannot do

Scorecard groups are designed to organize Measurables within a single team's Scorecard. There are a few actions that groups do not support:

  • You cannot copy or duplicate a group to another team's Scorecard. To replicate a group's structure on another team, create a new group on the target team's Scorecard and use Add Existing Measurable to add each item individually.
  • You cannot share a group across teams. Groups belong to a specific team and a specific Scorecard (Weekly, Monthly, Quarterly, or Annual). To share individual Measurables between teams, see How to Share and Duplicate Measurables Across Team Scorecards.
  • Each Scorecard supports a maximum of 20 groups. If you've reached this limit and need more, consider consolidating related Measurables into fewer groups.

 

Troubleshooting

Issue: I accidentally deleted a group and lost all my Measurables. Solution: Your Measurables still exist in your organization — only the group container was removed. Create a new group, then use Add Existing Measurable to add each Measurable back. All historical data is preserved. If you can't remember what was in the group, contact support for help identifying the items. For full recovery steps, see How to Recover a Deleted Group or Measurable in Ninety.

 

Issue: I don't see the New Group button. Solution: Only Owners, Admins, and Managers can create Scorecard groups. If you don't see the New Group button on the filters bar, your role may not have permission. Check your role under your profile icon, or ask your Admin to verify your permissions. For a full breakdown of what each role can do on the Scorecard, see Scorecard Permissions Explained.

 

Issue: I want to copy a group to another team's Scorecard. Solution: Groups cannot be copied or duplicated between teams. To replicate a group on another team, create a new group on that team's Scorecard, then add each Measurable individually using Add Existing Measurable. If you're adding Measurables that already exist in your organization, this creates a shared link — data entered on one team's Scorecard automatically appears on the other. If you need independent copies instead, use the Duplicate option. See How to Share and Duplicate Measurables Across Team Scorecards for the difference.

 

Issue: I deleted a single Measurable, but the entire group disappeared. Solution: You likely clicked Delete group from the group's ellipsis menu rather than removing the individual Measurable. To remove a single Measurable without affecting the group, right-click the Measurable and select Remove from group. To restore a deleted group, follow the recovery steps above.

 

Creating and Updating Measurables

Creating and Updating Measurables

How to Create and Update Measurables in Ninety

Measurables are the quantifiable metrics your team tracks on its Scorecard (your weekly metrics dashboard) to monitor performance against goals. To add a Measurable to your team's Scorecard in Ninety, you can either create a brand-new one or add one that already exists in your organization. 

Owners, Admins, Managers, and Coaches can create and configure Measurables. Team Members can enter data for Measurables assigned to them, but cannot create new ones. Observers have view-only access.

 

Gaining proficiency in the Data Component helps drive predictable results for your teams. Learn more about building an effective Scorecard here.

5 Tips to Build an Effective EOS Scorecard™

 

 

Who can create and edit Measurables

Your role in Ninety determines what you can do with Measurables on the Scorecard. Here's how permissions break down by role:

  • Owners, Admins, and Coaches: Create, edit, and manage Measurables across all teams in your organization.
  • Managers: Create, edit, and manage Measurables for every team you're assigned to.
  • Team Members: Enter data for Measurables assigned to you. You cannot create new Measurables or change Measurable settings.
  • Observers: View Scorecard data from your assigned teams. You cannot create Measurables or enter data.

If you don't see the New Measurable button on your team's Scorecard, your role doesn't have permission to create Measurables. The button only appears for users with the Owner, Admin, Manager, or Coach role. To request a role change, contact your Admin or Owner — they can update your permissions through the Directory tool.

For the full permissions matrix, including what each role can and cannot do across every Scorecard feature, see Scorecard Permissions Explained.

 

How to create a new Measurable

The New Measurable dropdown menu on a Scorecard group card, with options for Create New Measurable and Add Existing Measurable.

To create a new Measurable, you'll work from within your team's Scorecard — not from the Measurable Manager or the global Create button at the top of the app. The New Measurable button lives on each group's card inside the Scorecard tool.

  1. Click Scorecard from the left navigation.
  2. Select your team from the Team dropdown.
  3. Select the scorecard timeframe you want the Measurable to belong to (Weekly, Monthly, Quarterly, or Annual).
  4. Click the New Measurable button at the top right of the group's card.
  5. Select Create New Measurable from the dropdown.
  6. Enter a title for your Measurable.
  7. Choose a unit type (Number, Currency, Percentage, Yes/No, or Time).
  8. Set a goal and goal orientation (greater than, less than, or equal to the goal).
  9. Assign an owner (the person accountable for this metric).
  10. Click Save.

 

Important: unit type is permanent. Once you enter data for a Measurable, you cannot change its unit type. If you choose Percentage but meant to choose Currency, you'll need to create a new Measurable with the correct unit type and re-enter your data. Choose carefully before saving. See the “Measurable unit types” section below for details on each option.

 

 

Every team's Scorecard comes with four preset tabs: Weekly, Monthly, Quarterly, and Annual. The Measurable you create belongs to whichever tab you're currently viewing. For example, to create a monthly Measurable, switch to the Monthly tab first. You cannot convert a Measurable to a different timeframe after creating it. 

Also note that the New Measurable button is located on the group's card inside the Scorecard tool, not the global Create button in the top-right corner of the Ninety app (which creates items like To-Dos and Issues).

 

Tip: create Measurables from the Scorecard, not the Measurable Manager. New Measurables are always created from within a team's Scorecard. Navigate to the team's Scorecard first, then use the New Measurable button inside the group where you want the Measurable to appear.

 

 

How to add an existing Measurable to your Scorecard

The Add Existing Measurable search panel, displaying a list of available Measurables with checkboxes and an Add button.

If a Measurable already exists in your organization (on another team's Scorecard, or previously created and then removed from a group), you can add it to your team's Scorecard without recreating it. Adding an existing Measurable gives your team access to the same metric, including all of its historical data.

  1. Click Scorecard from the left navigation.
  2. Select your team from the Team dropdown.
  3. Click the New Measurable button at the top right of the group's card.
  4. Select Add Existing Measurable from the dropdown.
  5. Search for the Measurable by name.
  6. Check the box next to the Measurable you want to add.
  7. Click Add.

You can also click the Add existing Measurable link at the bottom left of the group's card to go directly to the search.

 

Important: adding existing creates a shared instance. When you add an existing Measurable to your team's Scorecard, any data entered or edits made to that Measurable will appear on every Scorecard where it's displayed. This is by design; it keeps data consistent across teams. If you need an independent copy with its own separate data, duplicate the Measurable instead. For details on the difference between sharing and duplicating, see How to Share and Duplicate Measurables Across Team Scorecards.

 

 

How to edit a Measurable

After creating a Measurable, you can update its title, description, goal, goal orientation, and owner at any time. Editing a Measurable's details does not affect its historical data.

  1. Click Scorecard from the left navigation.
  2. Select your team from the Team dropdown.
  3. Click the Measurable's title to open its details card.
  4. Make your changes — update the title, description, goal, goal orientation, or other fields as needed.
  5. Click Save.

 

Note: edits apply everywhere. If a Measurable is shared across multiple teams' Scorecards, your edits to its title, description, goal, or other settings will appear on every Scorecard where it's displayed. This includes changes made by any user on any team.

 

 

Assigning or changing the owner after creation

If you forgot to assign an owner when creating a Measurable, or if ownership needs to transfer to someone else, there are two ways to update it:

From the profile photo:

  1. Click the Measurable's title to open its details card.
  2. Click the profile photo at the top right of the card.
  3. Hover over a Seat from the dropdown.
  4. Click the user who should own this Measurable.

 

From the Measurable Owner dropdown:

  1. Click the Measurable's title to open its details card.
  2. Click the Measurable Owner dropdown toward the bottom of the details card.
  3. Choose the new owner.
  4. If the user sits in multiple Seats, select the relevant Seat from the Seat dropdown.

To automate calculations using data from other Measurables, you can turn any Measurable into a Smart Measurable with a formula. For step-by-step instructions, see Using the Formula Builder.

 

Adding notes to a Measurable's entry

All licensed users can add notes to individual Scorecard cells. Notes provide extra context for a Measurable's progress over a specific reporting period — for example, explaining why a number was unusually high or low. Having notes attached to your data saves time in meetings by keeping documentation right where your team reviews it.

To add a note to a Measurable:

  1. Click Scorecard from the left navigation.
  2. Select your team from the Team dropdown.
  3. Select a Scorecard (Weekly, Monthly, Quarterly, or Annual).
  4. Right-click the cell for the reporting period you want to annotate.
  5. Click Set custom Goal or note.
  6. Enter your note in the Notes field.
  7. Click Save.

A small indicator appears on cells that have notes attached. Hover over the cell or right-click it to view the note.

 

Measurable unit types

Every Measurable uses a unit type that determines how its data is displayed and calculated on the Scorecard. You select the unit type when creating a Measurable, and it cannot be changed after data has been entered.

The five unit types are:

  • Number. A whole number or decimal. Use this for counts, quantities, or any metric that doesn't require a currency symbol or percentage sign (for example, "Calls Made" or "Units Shipped").
  • Currency. A monetary value displayed with a currency symbol. Supported symbols are $, €, and £. Use this for revenue, expenses, or any financial metric.
  • Percentage. A value displayed with a percent sign. Use this for ratios, completion rates, or any metric expressed as a percentage of a whole.
  • Yes/No. A binary value for tracking whether something was done or not done. Use this for completion-based metrics (for example, "Weekly Report Submitted" or "Team Huddle Held").
  • Time. A value expressed in hours and minutes. Use this for duration-based metrics (for example, "Average Response Time" or "Hours Billed").

 

Important: unit type is permanent after data entry. Once you enter data for a Measurable, its unit type is locked. If you chose the wrong unit type (for example, Percentage instead of Currency), the only option is to create a new Measurable with the correct unit type, re-enter your data, and then remove or archive the old one. For help removing the old Measurable, see Removing and Deleting Measurables.

 

 

Troubleshooting

Issue: I can't see the "New Measurable" button. Solution: The New Measurable button is only visible to users with the Owner, Admin, Manager, or Coach role. If you don't see it, your current role doesn't have permission to create Measurables. Check your role by opening your profile or asking your Admin. To request a role change, contact your Admin or Owner — they can update your permissions through the Directory tool.

Issue: I can't change a Measurable's unit type (for example, from Percentage to Currency). Solution: Unit types are locked once data has been entered. To fix this, create a new Measurable with the correct unit type, re-enter your data, and then remove or archive the old one. For help, see Removing and Deleting Measurables.

Issue: I created a Measurable, but it's on the wrong timeframe (for example, weekly instead of monthly). Solution: Every team's Scorecard has four preset tabs — Weekly, Monthly, Quarterly, and Annual — and a Measurable belongs to whichever tab you were viewing when you created it. You cannot move a Measurable from one timeframe to another. To fix this, switch to the correct tab, create a new Measurable there, and then remove the one on the wrong timeframe. For help removing Measurables, see Removing and Deleting Measurables.

Issue: A Measurable I'm looking for doesn't appear in the "Add Existing" search. Solution: The search looks across all Measurables in your organization, but results depend on your team access. Try searching by the exact name of the Measurable. If you still can't find it, the Measurable may have been permanently deleted rather than just removed from a group. Check the Measurable Manager for archived items, or contact support if you believe data was lost.

Issue: I edited a Measurable and the change appeared on another team's Scorecard. Solution: If the same Measurable appears on multiple teams' Scorecards (added using Add Existing Measurable), it's a shared instance — edits to its title, goal, description, or other settings apply everywhere it's displayed. This is expected behavior. If you need an independent copy with its own settings and data, duplicate the Measurable instead of sharing it. For details, see How to Share and Duplicate Measurables Across Team Scorecards.

 

Frequently Asked Questions (FAQs)

What does it mean to own a Measurable?

To “own” a Measurable means to be accountable for its success. Each Measurable’s owner has their profile picture featured on the Scorecard. Measurable owners should create an Issue about their Measurable whenever it’s off track, needs updating, or has consistently surpassed its target.

 
 

How do I change a Measurable's owner?

There are two ways to change a Measurable’s owner:

  1. Click the Measurable to open its details card.
  2. Click the profile photo on the top right of the card.
  3. Hover over a Seat from the dropdown.
  4. Click one of the users who occupy that Seat.

Or:

  1. Click the Measurable to open its details card.
  2. Click the Measurable Owner dropdown toward the bottom of the details card.
  3. Choose a Managee.
  4. (Optional) Select the relevant Seat from the Seat dropdown if this user sits in multiple Seats.
 
 

What currencies are supported in the Scorecard?

A Measurable using currency for its goal can use one of the following symbols:

  • $
  • £
 
 

What about OKRs, or how can I use a Scorecard to monitor my OKRs?

Objectives and Key Results (OKR) is a popular framework for focusing resources on completing specific goals. Our users can capture their OKRs as Rocks or goals in their team's Vision and turn several of the listed key results into Measurables to monitor on their Scorecard.

For example, if you're projecting an incoming growth and hiring period, you may want to ensure your onboarding process is effective, so you could have a version of the following OKR: 

Objective: We will improve our onboarding process by the end of the quarter.
Key Results: 

  • Conduct stay interviews with existing team members.
  • Create Seat-specific onboarding checklists.
  • Obtain above 90% completion rates on onboarding checklists.

All three of these key results can be turned into Measurables. Here's an example of a Measurable from the first key result:

  1. Stay Interviews
    1. Description: Complete a stay interview with each team member to inform new onboarding processes. Our goal is to conduct five interviews each week throughout the quarter.
    2. Unit: Number
    3. Goal: 5
    4. Goal orientation: Greater than or equal to goal
 
 

 

Using the Formula Builder

Smart Measurables

The Formula Builder allows users to create mathematical formulas to generate a Measurable's score. The calculations can include existing Measurables as variables. With the Formula Builder, you can use the following basic mathematical operators, including order of operations formulas with parentheses:

  • Addition
  • Subtraction
  • Multiplication
  • Division

 

To create a new Measurable with the Formula Builder or create a formula for an existing Measurable, click the Enable Formula Builder toggle at the bottom of the Measurable's details card.

Note: The Formula Builder was previously called Smart Measurable.

 

How to Use the Formula Builder

Click through the tabs below to learn about the Formula Builders features.

Adding Measurables as Variables

The Formula Builder allows you to utilize your Measurables as variables in a mathematical expression.

Example: You are already capturing “Sales” and “Cost of Goods Sold” on your Scorecard and want to generate “Gross Profit” automatically. The following directions follow this example.

  1. Click d from the left navigation.
  2. Click New Measurable on the intended Measurable group.
  3. Click Create new Measurable.
  4. Name the Measurable “Gross Profit.”
  5. Toggle on Formula Builder.
  6. Click Add Measurable.
  7. Search for and click your existing “Sales” Measurable.
  8. Select the subtract operator.
  9. Click Add Measurable.
  10. Search for and click your “Cost of Goods Sold” Measurable.
  11. Create a Goal (a specific number, range, etc.).
  12. Assign the Measurable's Owner.
  13. Click Save.
 
 

Adding Constant Variables

Constants allow you to treat numbers the same for each calculation.

Example: You want to calculate a “daily average” by dividing your Weekly Measurable by seven.

  1. Click d from the left navigation.
  2. Click New Measurable on the intended Measurable group.
  3. Click Create new Measurable.
  4. Name the Measurable “Daily Average.”
  5. Toggle on Formula Builder.
  6. Click Add Measurable.
  7. Search for and click your existing “Weekly Sales” Measurable.
  8. Click the division operator.
  9. Click Add Number.
  10. Enter the number seven (7) and click the checkmark.
  11. Create a Goal.
  12. Assign the Measurable's Owner.
  13. Click Save.
 
 

Clearing Formulas

There are two options for deleting aspects of your Measurable's formula.

  • Click the Backspace button () in the window to remove one element at a time, starting from the end of the formula.
  • Click the X (Clear All) button to empty the formula field.
 
 

 

Permissions Needed

Only users with the role of Manager and above can add or edit Measurables.

 

 

Frequently Asked Questions (FAQs)

Do the Measurables used as variables need to be on the same Scorecard as the Measurable using the Formula Builder?

No, Measurables used as variables do not need to be on the same Scorecard as the Measurable using the Formula Builder. As long as those Measurables are maintained to stay up-to-date somewhere in Ninety (other than the archive), the Measurable using the Formula Builder can access their data. 

 
 

What happens if the Measurables used as variables are missing data?

If the Measurables used as variables are missing data or are otherwise not maintained, the individual cells affected will display an “Invalid” error.

 
 

Can I add Measurables from one Scorecard (Weekly, etc.) as variables to a formula I am building in another Scorecard (Monthy, Quarterly, Annual)?

No, formulas do not currently have the ability to integrate Measurables across the different timeframe options in the Scorecard. For example, Weekly Measurables can only be added as variables in a formula created for a new Weekly Measurable.

 
 

 

Customizing Your Team's Scorecards with Settings

Customizing Your Team's Scorecards with Settings

Users with Manager or higher permissions can customize their team's Scorecards with Settings.

 

To customize your team's Scorecard settings:

  1. Click the ellipsis on the far right of the Filters bar.
  2. Click Settings.
  3. Toggle off Use company default settings.

From there, you can adjust the settings described in the tabs below.

Show Current Period

To hide the current week’s column from your team’s Scorecard, toggle off Show current period.

 
 

Measurable Status Inidicator

When the Measurable status colors toggle is toggled on, a new column appears on each Scorecard displaying a staus indicator icon. Click on the icon to see a trendline for the Measurable over the date range selected. The status indicator's color and symbol are based on each Measurable's  goal — often called its target.

Red indicates the Measurable was off track for the previous three reporting intervals.

Orange indicates the Measurable was off track at least once over the previous three reporting intervals.

Green indicates the Measurable has been on track for the previous three reporting intervals.

 
 

Owner Column

Enabling the Owner column adds a column to all the team's Scorecards to show which user is accountable for each Measurable.

 
 

Total Column

Enabling the Total column adds a column to all the team’s Scorecards to show the sum total of each Measurable.

To change the number of reporting periods for the Measurables on a Scorecard, click the Periods dropdown on the Filters bar.

 
 

Average Column

Enabling the Average column adds a column to all the team’s Scorecards to show the average score of each Measurable.

To change the number of reporting periods for the Measurables on a Scorecard, click the Periods dropdown on the Filters bar.

 
 

Goal Column

Enabling the Goal column adds a column to all the team’s Scorecards to show the goal (target) score of each Measurable.

 
 

Resizing Columns

Click and drag to resize any of the following columns in a Measurable group:

  • Title
  • Goal
  • Average

You can also expand both the Goal and Average columns at the same time by clicking and dragging the line just before the printed year on the top row of a Measurable group.

Double-click one of the above columns to instantly resize a column based on the length of its text.

 
 

 

Freezing and Hiding Columns

The Goal, Average, and Total columns are frozen, so they'll remain in place as your scroll horizontally through your data.

From the Scorecard tool's settings, users with the manager role or above can hide any of the following columns from their team's Scorecard:

  • Goal
  • Average
  • Total
  • Owner
 

 

 

Company-Wide Settings

Admins, Owners, and Coaches can set company-wide Scorecard settings from the Configuration page in the Data section of Feature Controls.

Any teams using company default settings match the options here for:

  • Average Column
  • Total Column
  • Status Color Indicator

 

Weekly Start Day

Previously, each team in your account could set their own weekly start day. This is now a company-wide setting. Here's how a user with a Admin, Owner, or Coach role can set your company's weekly start day for Scorecards:

  1. Click your name at the bottom of the left navigation.
  2. Click Company Settings from the popup.
  3. Click the Weekly start day dropdown.
  4. Select the day of the week that best fits your organization.

Changes in Company Settings are saved automatically.

 

 

The Measurable Manager

The Measurable Manager

Measurable Manager

Our Measurable Manager is a centralized hub designed to simplify the way you manage your organization's Measurables. Accessible to users with Admin, Owner, or Coach roles only, this tool allows you to organize, filter, and update Measurables efficiently. With the ability to view all active and archived Measurables in one place, users can:

  • Streamline the cleanup of outdated or irrelevant Measurables.
  • Sort and filter Measurables by metadata like owner, last updated date, or location.
  • Perform bulk actions to save time and effort.

 

 

Key Features Overview

The Measurable Manager includes several robust features to enhance your Measurable management experience:

  • Comprehensive Measurable List: View all active and archived Measurables across your organization.
  • Filtering Options: Sort Measurables by owner, title, last updated date, or type (for example, Smart Measurables).
  • Bulk Actions: Duplicate, archive, or delete multiple Measurables simultaneously.
  • Detail Editing: Access detailed Measurable information and make updates directly from the tool.
  • Quick Actions: Use the ellipsis menu for individual Measurable actions, such as editing or archiving.

Managing Your Measurables — Step-by-Step Instructions

To access the Measurable Manager:

  1. Click Data from the left navigation.
  2. Click the Go to Measurable Manager button on the filters bar. 

 

Managing Measurables with Bulk Actions

Easily manage one or more of your Measurables by performing any of the following functions:

  • Duplicate (copy)
  • Archive (send to the archive)
  • Delete (permanently remove)
  • Re-assign (assign a new owner)
  • Create a To-Do
  • Create an Issue

To perform one of the above options:

  1. Click any number of the checkboxes shown in the first column of each Measurable's row.
  2. Right-click one of the selected Measurables or click the Select Action button on the top right of the table.
  3. Choose an option from the dropdown.

 

Deleting a Measurable will permanently remove it from your account. Consider archiving old or unused Measurables instead to continue referencing them in the future.

 

 

Use the "Show" dropdown at the bottom-right corner of the table to adjust how many Measurables are visible at a time. Selecting all checkboxes will only include the visible Measurables on the page.

To work with a single Measurable, simply click the ellipsis on the far right of its row.

 
 

Filtering Measurables

Use the dropdowns and search textbox in the filters bar to sort your organization's Measurables. You can apply filters such as:

  • Owner: Filter by specific Measurable owners.
  • Last Updated: Identify Measurables by their most recent activity.
  • Type: Sort by Smart Measurables, currency metrics, or other classifications.

 

Combine multiple filters to quickly locate specific Measurables.

 
 
 

Creating

To create a New Measurable from the Measurable Manager:

  1. Click the New Measurable button near the top right of the page.
  2. Fill in the required fields (such as title and owner).
  3. Click the Save button on the bottom of the panel.
 
 

Editing

To edit a Measurable from the Measurable Manager:

  1. Locate the intended Measurable.
  2. Click anywhere on a Measurable's row to open its details card.
  3. Update any field (such as owner, team, or location).
  4. Click the Save button on the bottom of the panel.
 
 

Archiving

The Measurable Manager is the only place where you can archive a Measurable.

To archive a Measurable from the Measurable Manager:

  1. Locate the intended Measurable.
  2. Right-click the intended Measurable.
  3. Select Archive from the dropdown.

If you start archiving a Measurable that is part of a formula used in a smart Measurable, you'll receive an extra warning explaining the archiving this Measurablewill cause invalid calculations for the smart Measurable.

 
 

 

Frequently Asked Questions (FAQs)

Why can’t I see some Measurables in the manager?

Ensure you have the necessary permissions (Admin, Owner, or Coach) to access all Measurables.

 
 

What happens when I delete a Measurable?

Deleted Measurables are permanently removed. If you accidentally deleted a Measurable from your My 90 page or from the Measurable Manager and need it recovered, reach out to our support team for assistance — we can recover most deleted items.

Use the archive option if you may need the Measurable in the future.

 
 

Can I restore an archived Measurable?

Yes, you can unarchive Measurables by accessing the archived list and updating their status.

 
 

What does “Last Reported” mean?

The "Last Reported" column shows the most recent date a value was entered for the Measurable on a scorecard.

 
 

 

 

 

Bulk Actions in the Scorecard Tool

Bulk Actions in the Scorecard Tool

You can perform the following actions with one or more Measurables from a single group:

  • Move to a different group (on the same Scorecard)
  • Duplicate
  • Create a To-Do
  • Create an Issue
  • Remove from the group (this option does not delete Measurables)

 

To perform one or more of the above actions:

  1. Click one or more checkboxes from Measurables on your Scorecard in the same group.
  2. Click the Select action button at the top of the same group.
  3. Choose the action.

 

How to Bulk Input Measurable Data

Starting in November 2025, you can now bulk input Measurable data for current or past reporting periods by copying multiple cells from another spreadsheet, such as from a platform like Google Sheets or Microsoft Excel, and pasting the data in the relevant Measurable row(s) on your Scorecard. To copy and paste, use your keyboard's shortcut keys (Ctrl+C or Cmd+C to copy and Ctrl+V or Cmd+V to paste).

For example, if you have some Measurable data stored in Google Sheets, here's how to bring it into Ninety to share on your team's Scorecard.

  1. Navigate to your team's Scorecard. In Ninety, click Scorecard from the left navigation. Next, select the relevant team from the Team dropdown. Then, identify the Measurable and/or Measurable group to add values to. Finally, create new Measurables or modify existing Measurables if needed to match the data you want to paste into your Scorecard.
  2. Copy the data you want to add to Ninety. In Google Sheets (or other spreadsheet), highlight the cell(s) you wish to bring into Ninety. Then, copy the value(s) to your computer's clipboard by using your keyboard's shortcut keys (Ctrl+C on a PC or Cmd+C on a Mac), or you may be able to right-click the highlighted cells and select Copy from the options shown.
  3. Paste the data into Ninety. In Ninety, click the cell you want to paste a value into, or the first cell of a row you want to add several cells of data to. Then, use your computer's keyboard shortcut keys to paste the data (Ctrl+V on a PC or Cmd+V on a Mac). After a moment, your data will be live on your team's Scorecard.

 

Only the value displayed in the cell from where you're copying from will paste into Ninety, so comments or notes will not transfer over.

 

 

Bulk Input Troubleshooting

In this section, we'll address some common questions when bulk copying and pasting data into Ninety's Scorecard tool.

Can I copy and paste data in the Scorecard widget on the My 90 page?

No, at this time, bulk actions such as copying and pasting values are not available on the My 90 page. Instead, you should navigate directly to your team's Scorecard in the Scorecard tool.

Can I paste over existing scores?

Yes, you will be able to paste over existing scores, so you'll want to be sure you're copying the correct amount of cells to your clipboard before pasting.

Can I copy data from my Scorecard in Ninety to paste somewhere else?

Yes, you can select/highlight the cells in a Measurable's row to paste elsewhere.

Can I bulk input notes on my Measurables?

No, at this time, you cannot bulk input notes for Measurables.

Can I bulk input forecasted goal scores?

No, at this time, you cannot bulk input future scores for forecasted goals.

 

User Roles and Permissions

The permissions for each user role match other basic functionality of the Scorecard tool. Licensed users can copy and paste data and use the undo and redo buttons for companies on a paid plan. Since Obsevers (free users) cannot edit Measurable data, they also cannot perform any bulk actions.

 

 

Using the Undo and Redo Buttons

While you can use keyboard shortcuts for copying and pasting, our Scorecard tool does not support using the keyboard shortcuts to undo recently added data or redo (reapply) recently removed data. Instead, use the undo and redo buttons as needed.

For example, after adding a single entry to your Measurable or pasting in multiple cells of data, you can click the undo button to clear those cells. Then, if you'd like to reapply the data, click the redo button.

 

Forecasting and Setting Custom Goals

Forecasting and Setting Custom Goals

Over time, you may need to adjust a Measurable's target. We've developed a number of features so you can keep your Scorecards accurate and relevant to your team's needs.

 

How to Set a Permanent Future Goal/Target

Use the Set new future Goal feature to change a Measurable's goal from a specific date forward. This method will maintain the integrity of your Measurable under the previous goal while allowing you to monitor future progress better. This feature is not available for smart Measurables.

  1. Click Scorecard from the left navigation.
  2. Choose your team from the dropdown.
  3. Choose a Scorecard (Weekly, Trailing, Monthly, Quarterly, or Annual).
  4. Right-click the Measurable's row anywhere to the left of the reporting periods.
  5. Select Set new future Goal from the dropdown.
  6. Enter a new target in the Goal field.
  7. (Optional) You may change the goal orientation rule with the dropdown.
  8. Click Save & Reload.

As noted in the popup, all previous scores will be automatically updated to be custom goals to reflect the previous target.

 

How to Set a Custom Goal for a Single Reporting Period

You can create a custom goal on a specific reporting period of a Measurable to account for absences, holidays, and other exceptions.

To customize a Measurable's goal for a single reporting period:

  1. Click Scorecard from the left navigation.
  2. Choose your team from the dropdown.
  3. Choose a Scorecard (Weekly, Trailing, Monthly, Quarterly, or Annual).
  4. Right-click a cell.
  5. Click Set custom Goal or note.
  6. Enter a custom goal number.
  7. Click Save.

 

Goal Forecasting

Modify the Date range dropdown to add forecasted targets for your Measurables. Either of the following date range options provides an opportunity to forecast goals (targets) for your Measurables:

  • Current Quarter
  • Current Year

Either selection adds additional blank cells to your Scorecard. In any cell representing a future date, you can enter a projected value for the Measurable.

For example, on your weekly Scorecard, click the Date range dropdown and select Current Year. Then, each group on your Weekly Scorecard will have a cell for every week of the calendar year. When you click a cell of a future date, you can enter a custom goal for that reporting period; if the Measurable's goal is a range, you'll enter a customized minimum and maximum goal for that reporting period.

 

Removing and Deleting Measurables

Removing and Deleting Measurables

Maintaining clean, relevant Scorecards is essential to the Data key component. Teams should regularly review the Measurables on their Scorecards to ensure they're displaying the information the team needs to see at a glance to review:

  • The health of the organization
  • Progress on quarterly or annual goals
  • Necessary analytics

 

Removing Measurables

There are two ways to remove a Measurable from a Scorecard. 

  • Permanently delete a Measurable
  • Remove a Measurable from a single Scorecard

 

Permanently Delete

Only a Measurable's owner can delete it. 

  1. Click My 90 from the left navigation.
  2. Right-click the Measurable you want to delete.
  3. Click Delete Measurable from Scorecard.
  4. Click I understand… Delete anyway.

Deleting a Measurable removes it from each Scorecard it's on, any Processes it's linked to, and your Vision if it's used there.

 
 
 

Remove from a Scorecard

To remove a Measurable from a Scorecard, any licensed user on the team can:

  1. Click on the checkbox of the Measurable you want to remove.
  2. Right-click the Measurable.
  3. Click Remove from group.
 
 

 

What to do if your Scorecard data appears missing

If your Scorecard is showing "No data to show" or Measurables have disappeared from a team, the most common causes and recovery paths are below.

If a Measurable was removed from a Scorecard (but not deleted)

Removing a Measurable from a Scorecard does not delete it or its historical data — it just removes it from that team's view. You can add it back using the Add Existing Measurable option:

  1. Go to your Scorecard and click New Measurable.
  2. Select Add Existing Measurable.
  3. Search for the Measurable by name.
  4. Check the box next to it and click Add.

All historical scores will reappear once the Measurable is back on the Scorecard.

If a Measurable was permanently deleted

Permanently deleting a Measurable from the Measurable Manager removes it and its historical data and cannot be undone from within Ninety. If this happened, contact support. In some cases, the technical team can restore deleted data from the backend, though this is not guaranteed.

If your Scorecard data disappeared after reordering groups

If data disappears after you open the group order window and switch between groups (even without saving changes), this is a known product issue. Contact support immediately and include the name of the affected team. The technical team can restore Scorecard groups and Measurables from the backend.

If the Scorecard shows "No data to show" but Measurables are still listed

This typically means scores haven't been entered for the visible time period, or the Scorecard filter is set to a period with no data. Check that you're viewing the correct team, time period, and Scorecard type (Weekly, Monthly, or Quarterly) before assuming data is missing.

 

Printing and Exporting Scorecards to PDF

Printing and Exporting Scorecards to PDF

The data you put into Ninety is yours. Any licensed user can print their team's Scorecards or export them to a downloadable PDF.

 

How to Export Scorecards to a PDF

Follow these steps to create a PDF containing all the Measurable groups on the selected Scorecard.

  1. Click Scorecard from the left navigation.
  2. Use the Team dropdown to choose the relevant team.
  3. Select one of the team's Scorecards (Weekly, Monthly, Quarterly, or Annual).
  4. Select the desired date range from the Date range dropdown.
  5. Click the ellipsis at the far right of the filters bar ().
  6. Select Print PDF  () from the dropdown.

 

How to Print the PDF

Once you have downloaded the PDF, follow these steps to print it:

  1. Open the file using a PDF viewer such as Adobe Acrobat, Preview (Mac), or a web browser.
  2. Go to file> Print or press Ctrl + P (Windows) / Cmd + P (Mac) to open the print dialog.
  3. Ensure the correct printer is selected.
  4. Choose the appropriate page size.
  5. Set orientation (Portrait/Landscape) based on the layout.
  6. Adjust margins and scaling if necessary for better readability.
  7. Click Print to complete the process.

 

 

Exporting Your Scorecards to a Spreadsheet

Exporting Your Scorecards to a Spreadsheet

Exporting your team's Scorecards to a .csv file to load in spreadsheet applications is simple. Follow the steps below to try it yourself.

 

Exporting Scorecards to a .csv File

To export one of your team's Scorecards into a .csv file:

  1. Click Scorecard from the left navigation.
  2. Use the Team dropdown to choose the relevant team.
  3. Select one of the team's Scorecards (Weekly, Monthly, Quarterly, or Annual).
  4. Select the desired date range from the Date range dropdown.
  5. Click the ellipsis at the far right of the filters bar ().
  6. Select Export as CSV from the dropdown.

 

The exported spreadsheet has one tab containing the following information:

  • KPI group name
  • Status
  • Title
  • Description
  • Owner
  • Goal
  • Average
  • Total
  • Reporting period date(s)

 

Frequently Asked Questions (FAQs)

What happened to trailing Scorecards?

We've made trailing Scorecards easier than ever; you can still view your Measurables in trailing 4- or 13-week intervals to see trends over time.

The trailing scorecard was a temporary solution in the previous iteration of the Data tool. You can achieve a similar effect by clicking the Period dropdown and selecting 4-week (read-only) or 13-week (read-only).

 
 

How do I change a Measurable's owner?

There are two ways to change a Measurable's owner:

  1. Click the Measurable's title to open its details card.
  2. Click the profile photo on the top right of the card.
  3. Hover over a Seat from the dropdown.
  4. Click one of the users who occupy that Seat.

Or:

  1. Click the Measurable's title to open its details card.
  2. Click the Measurable Owner dropdown toward the bottom of the details card.
  3. Choose a Team Member.
  4. (Optional) Select the relevant Seat from the Seat dropdown if this user sits in multiple Seats.
 
 

What does it mean to own a Measurable?

To “own” a Measurable means to be accountable for its success. Each Measurable's owner has their profile picture featured on the Scorecard. Measurable owners should create an Issue about their Measurable whenever it’s off track, needs updating, or has consistently surpassed its target.

 
 

How do I move a Measurable from one group to another?

To move a Measurable from one group to another:

  1. Right-click the Measurable.
  2. Click Move to group… from the dropdown.
  3. Select a group from the dropdown.
  4. Click Move.
 
 

How do I enter my Measurable's scores?

All licensed users can be assigned Measurables and input data for any of their team's Measurables. Input scores for your Measurables from the My 90 page or the Data tool page. The My 90 workspace shows all the Measurables you own across every team. 

To add scores in My 90:

  1. Click My 90 from the left navigation.
  2. Scroll to the Scorecard section.
  3. Type in your scores to the corresponding Measurable and reporting period cell.
    1. Click the Period Interval dropdown to access your Trailing, Monthly, Quarterly, and Annual Scorecards.

To enter scores using the Data tool:

  1. Click Data from the left navigation.
  2. Choose a team from the Team dropdown.
    1. Click another Scorecard tab to switch away from the Weekly Scorecard.
  3. Locate the Measurable.
  4. Type the score in the reporting period cell.
    1. Press your tab key to move one cell to the right or press shift + tab to move one cell to the left.
 
 

Does an empty week indicate that a goal was “missed”?

Yes, if a reporting period is left blank, the goal would be counted as “missed” for that reporting period.

 
 

Does the status indicator take custom goals into account?

Yes, the status indicator does take custom goals into account.

 
 

What timezone is used to calculate score periods?

The Data tool uses the UTC timezone to calculate reporting periods.

 
 

When does each quarter start? How is the quarter start date determined?

  • Q1 (First Quarter): Starts on January 1st
  • Q2 (Second Quarter): Starts on April 1st
  • Q3 (Third Quarter): Starts on July 1st
  • Q4 (Fourth Quarter): Starts on October 1st
 
 

Can I set the Annual Scorecard to a customized fiscal year instead of the calendar year?

Setting a customized fiscal year is not currently possible. We’d love to hear from you if this feature would benefit your organization. Submit a feature request to help raise its priority.

To submit a feature request, click Provide Feedback from the bottom of the left navigation.

 
 

How do I remove the current week from appearing on my Scorecard?

To remove the current week from your Scorecard:

  1. Click Data from the left navigation.
  2. Choose your team from the dropdown.
  3. Click the gear icon on the right of the Filters bar.
  4. Click the Hide current week toggle on.

 
 

What about OKRs, or how can I use a Scorecard to monitor my OKRs?

Objectives and Key Results (OKR) is a popular framework for focusing resources on completing specific goals. Our users can capture their OKRs as Rocks or goals in their team's Vision and turn several of the listed key results into Measurables to monitor on their Scorecard.

For example, if you're projecting an incoming growth and hiring period, you may want to ensure your onboarding process is effective, so you could have a version of the following OKR: 

Objective: We will improve our onboarding process by the end of the quarter.
Key Results: 

  • Conduct stay interviews with existing team members.
  • Create Seat-specific onboarding checklists.
  • Obtain above 90% completion rates on onboarding checklists.

All three of these key results can be turned into Measurables. Here's an example of a Measurable from the first key result:

  1. Stay Interviews
    1. Description: Complete a stay interview with each team member to inform new onboarding processes. Our goal is to conduct five interviews each week throughout the quarter.
    2. Unit: Number
    3. Goal: 5
    4. Goal orientation: Greater than or equal to goal
 
 

How do I share a Scorecard or Scorecard group with another team?

Currently, you cannot duplicate a full team's Scorecard or group of Measurables to another team's Scorecard tool. If you'd like to submit a request for this feature, click Provide Feedback from the left navigation.

However, you can add Measurables created/added to your team's Scorecard to a group on any other team's Scorecard.

To add a Measurable from another team's Scorecard or a previously created Measurable to your team's Scorecard, click Add existing Measurable at the bottom left of the card, or:

  1. Click the New Measurable button on the top right of the group's card.
  2. Click Add Existing Measurable.
  3. Search for and then click the Measurable you wish to add.
  4. Click Add.

Additionally, you could share the URL to a specific team's Scorecards with filters applied to have another team member (with access to that team in Ninety) for them to access a specific view of your data.

 
 

Can I use Ninety to track daily metrics?

In Ninety's Scorecard tool, you can create weekly, monthly, quarterly, or annual Measurables. So, while there isn't a specific daily option to track a given metric over each day of the week, some of our user have weekly Measurables they update daily.
 

If you're using a spreadsheet tool to track a daily metric, you can copy and paste the total for each week into a Measurable in Ninety.

 
 

Can I save my Scorecard filter settings?

Yes. Scorecard automatically saves your filter selections in the page URL. Simply bookmark the page to save your current view, or copy the URL to share your filtered Scorecard with teammates.

 
 

Why do my Scorecard filters reset when I refresh?

As of January 2026, Scorecard filters persist through page refreshes. If you're experiencing this issue, try clearing your browser cache or contact support.

 
 

Can I clone a Seat from one draft chart to another?

No, you cannot clone a Seat from one chart to another. You can only clone Seats within the same chart (either the primary chart or a draft chart).